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Certified Sales Cloud Consultant Exam - Question 118


Cloud Kicks has a large remote sales department working in many different locations. Management wants greater visibility into the opportunities in progress with their respective teams. They also want to receive email alerts when opportunities reach key metrics (e.g., stage progression) or a high probability. However, they want to control the frequency of their email alerts.

Which solution should a consultant recommend?

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Correct Answer: AC

For a large remote sales department needing visibility into opportunities and the ability to control email alert frequency, creating a report filtering for the desired criteria and allowing managers to subscribe to the report is the best solution. This allows managers to receive email alerts on a scheduled basis (e.g., daily, weekly) with dynamically updated information based on the specified criteria. This provides the necessary visibility and control over the frequency of notifications, meeting the management's requirements.

Discussion

3 comments
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PlohiaOption: C
Nov 11, 2023

This solution will give managers the most control over the frequency of their email alerts. They can choose to receive alerts daily, weekly, or monthly, or they can choose to receive alerts only when certain criteria are met (e.g., when an opportunity reaches a high probability).

c5b95bfOption: C
Jun 7, 2024

C is correct

sandy0193Option: C
Jun 20, 2024

dont knw

sandy0193
Jun 20, 2024

C should be one