Cloud Kicks is planning to create a new Service Cloud console app for its services team to resolve issues with delayed shipments to customers. The business analyst (BA) wrote the user stories based on a written list of requirements provided by the manager of the services team. Upon stakeholder review with the entire services team, many of the user stories were rejected and the BA had to revise them.
When the BA wrote the initial user stories, what was the likely cause of the issue?
The likely cause of the issue was that the project team failed to discuss the user stories as a group. When user stories are written without collective input from all relevant stakeholders, it often leads to misunderstandings or incomplete requirements. In this case, the user stories were rejected after the entire services team reviewed them, indicating that their input was not sufficiently incorporated initially.
The most relevant part of the question 'Upon stakeholder review with the entire services team' This tells us that User stories probably didn't have everyone or even most Service team members join upon writing it So answer should be B
The project team failed to discuss the user stories as a group.