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Certified Business Analyst Exam - Question 97


Universal Containers is developing a new recruitment app using Service Cloud. The project team has started writing user stories including:

"As a human resources (HR) manager, I need to document the progress of a candidate’s submission so I can manage the candidate’s application throughout the recruiting process."

What is one definition of done for this user story?

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Correct Answer: C

The definition of done (DoD) refers to a shared agreement among team members on the criteria that must be met for a user story or product increment to be considered complete. It encompasses the minimum set of standards and requirements that must be met for the work to be deemed done and ready for release. Therefore, 'The acceptance criteria has been approved' most accurately represents the definition of done.

Discussion

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sfjdsjan2024Option: C
Nov 27, 2024

Acceptance Criteria are statements that specify the conditions under which a user story is considered complete. They should be clear, specific and expressed in a simple language. The Definition Of Done is a shared agreement among team members on the criteria that must be met in order for a user story or product increment to be considered complete. It defines the minimum set of standards and requirements that must be met for the work to be considered done and ready for release to the customer or end user. Both A and B in my opinion is acceptance criteria? As such, this leaves only option C as what could be definition of done as it's a shared agreement for what is to be complete.

Salesforceexpert12Option: A
Feb 20, 2025

Approval of acceptance criteria is a project management step. It's important, but it doesn't demonstrate that the functionality works. The acceptance criteria might be approved, but the feature might not have been built correctly. "Definition of Done" is about confirming working functionality. "The Candidate Status field can be updated" is a clear, testable criterion. You can easily verify if this functionality exists and works as expected.

EliasSFOption: A
Apr 27, 2025

From ChatGPT: The correct answer is: A. The Candidate Status field can be updated. Here's why: A "Definition of Done" refers to a clear, specific condition that shows when a user story is complete and functional. Option A reflects a tangible, testable outcome that satisfies the user story—it means the HR manager can now document progress as described.