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Certified Experience Cloud Consultant Exam - Question 1


Bloomington Caregivers (BC) wants to streamline back-end processes and workflows for its employees. BC recently learned about Lightning Bolt solutions for employees at a world tour event.

Where should BC look for potential Lightning Bolt solutions?

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Correct Answer: BD

Bloomington Caregivers should look at the Salesforce AppExchange for potential Lightning Bolt solutions. AppExchange is a marketplace where Salesforce users can find and install various apps and solutions, including Lightning Bolt solutions specifically designed to enhance productivity and streamline workflows. Salesforce Connect, Accelerator Directory, and Accelerator Catalog are not primarily used for finding Lightning Bolt solutions intended for back-end processes and workflow optimization.

Discussion

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VGILOption: B
Dec 17, 2022

“Use a Lightning Bolt Solution to share or sell a solution on AppExchange, implement an Experience Builder site with a turnkey solution or new look, or configure automation.”

SC22MarkTopicsOption: B
Jan 20, 2023

You get Lightning Bolt Solutions on AppExchange: https://appexchange.salesforce.com/appxStore?type=BoltTemplate

santo_ajOption: B
Oct 16, 2023

https://help.salesforce.com/s/articleView?language=es&id=sf.community_builder_export_overview.htm&type=5 “Use a Lightning Bolt Solution to share or sell a solution on AppExchange, implement an Experience Builder site with a turnkey solution or new look, or configure automation.”

Me_71421Option: D
Apr 17, 2024

D. Salesforce Accelerator Catalog The Salesforce Accelerator Catalog is a directory of pre-built industry-specific and role-specific solutions, including Lightning Bolt solutions. These solutions are designed to address common business challenges and streamline processes for specific industries or roles. BC can explore the Accelerator Catalog to find Lightning Bolt solutions tailored to its needs, such as employee productivity, workflow automation, or back-end process optimization.

Me_71421
Apr 17, 2024

Option C, Salesforce Accelerator Directory, is similar to the correct option, but the "Catalog" specifically lists pre-built solutions, making it a more likely source for ready-to-use Lightning Bolt solutions. Options A and B, Salesforce Connect and Salesforce AppExchange, are not typically where Lightning Bolt solutions are found. Salesforce Connect is for integrating external data sources, while the Salesforce AppExchange hosts various apps, including Lightning Bolt solutions, but the Accelerator Catalog is more specifically tailored to Lightning Bolt solutions for employee workflows.

kshoOption: B
Jun 19, 2024

B, AppExchange as outlined here: https://help.salesforce.com/s/articleView?id=sf.community_builder_export_overview.htm&type=5 Salesforce Connect is an add on used to connect two systems (salesforce to salesforce, or salesforce to external system). https://help.salesforce.com/s/articleView?id=sf.platform_connect_about.htm&type=5 Accelerators are available if your org has premier support that are often 1-1 consultation, ie "Expert lead coaching programs." They have nothing to do with the distribution of lightning bolt solution other than directing users to commonly used lightning bolt solutions, on the app exchange. https://www.salesforce.com/video/193651/ https://www.salesforce.com/content/dam/web/en_us/www/documents/pricing/datasheet-all-success-plans.pdf