What is the most likely impact that high-quality data will have on customer relationships?
What is the most likely impact that high-quality data will have on customer relationships?
High-quality data facilitates accurate and personalized interactions with customers, leading to improved customer trust and satisfaction. When customers feel understood and receive relevant and valuable information, their trust in the company increases, resulting in higher satisfaction levels. This fosters stronger customer relationships.
A. Improved customer trust and satisfaction
High-quality data ensures that AI models are accurate, unbiased, and robust in their predictions. It allows these models to better predict real-world scenarios and fosters trustworthiness in their applications. From an economic perspective, using high-quality data can maximize the return on investment in AI initiatives. https://trailhead.salesforce.com/content/learn/modules/data_quality/data_quality_getting_started?trailmix_creator_id=strailhead&trailmix_slug=prepare-for-your-salesforce-ai-associate-credential
A. Improved customer trust and satisfaction