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Certified Marketing Cloud Administrator Exam - Question 43


A Marketing Cloud admin wants to automatically unsubscribe customers who respond to marketing emails asking to be removed from the mailing list.

Which step should the admin take to enable this functionality?

Show Answer
Correct Answer: AB

The correct step to enable the functionality of automatically unsubscribing customers who respond to marketing emails asking to be removed from the mailing list is to select Unsubscribe Manual Requests in Reply Mail Management. This feature specifically addresses manual requests from customers to be unsubscribed and ensures those requests are processed automatically.

Discussion

4 comments
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jdozerlistengageOption: A
Apr 18, 2023

Answer should be A

3ad3374Option: A
May 14, 2024

https://help.salesforce.com/s/articleView?id=000383658&type=1

kyashiiOption: A
Sep 9, 2023

A is correct.

a2803b8Option: A
Jan 23, 2024

I think it is A. https://help.salesforce.com/s/articleView?id=000383658&type=1