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Certified Sales Cloud Consultant Exam - Question 151


Universal Containers (UC) wants to improve its sales productivity by updating its email solution. UC wants to automatically log incoming and outgoing emails to related Salesforce records and sync user calendars to Salesforce.

Which tool should a consultant recommend to meet this requirement?

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Correct Answer: BD

To improve sales productivity by automatically logging incoming and outgoing emails to related Salesforce records and syncing user calendars to Salesforce, the best tool to recommend is Einstein Activity Capture. This tool helps keep data between Salesforce and email/calendar applications up to date by capturing emails and events and syncing them with Salesforce, which aligns with UC's requirement.

Discussion

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Shy100Option: D
Aug 18, 2023

D - Let Einstein help keep data between Salesforce and your email and calendar applications up to date. https://help.salesforce.com/s/articleView?id=sf.einstein_sales_aac.htm&type=5

c5b95bfOption: A
Jun 11, 2024

A is it