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Certified Integration Architect Exam - Question 44


Northern Trail Outfitters (NTO) has an integration set up between a Salesforce org and a quoting system. NTO would like to show a notification to all sales representatives that use Salesforce anytime the quoting system will be taken down for maintenance.

Which Salesforce API should an integration architect use to fulfill this requirement?

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Correct Answer: AB

To show a notification to all sales representatives about the maintenance of the quoting system, the most suitable Salesforce API is the Connect REST API. The Connect REST API can be used to send custom notifications, which are ideal for alerting users through both desktop and mobile channels. This feature is specifically designed to handle such notification tasks, making it the best fit for the requirement.

Discussion

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JLee1Option: A
Nov 15, 2023

The correct answer is A. Connect REST API. Salesforce’s Connect REST API can be used to send custom notifications to recipients via desktop or mobile channels. Before sending a custom notification, a notification type must first be created. This would be the most suitable option for notifying all sales representatives about the maintenance of the quoting system. Streaming API can be useful for applications that need to monitor or react to changes in data, such as live chat, stock prices, or social media updates. However, Streaming API also has some limitations and challenges, such as: Complexity, Compatibility and Cost

JLee1
Nov 15, 2023

https://developer.salesforce.com/docs/atlas.en-us.api_action.meta/api_action/actions_obj_custom_notification.htm

u39403918
Feb 14, 2024

the URL you have linked is related to REST API Invocable Actions etc rather than the Connect REST API. The Connect REST API does not allow for sending of notifications. Therefore it is D

Paul421Option: B
Jun 3, 2024

it seems like half an answer - it's the realtime alert, but you also need a UI component