While setting up Marketing Cloud Connect, a Marketing Cloud admin navigates to the Marketing Cloud tab in Sales Cloud to complete the integration. The admin then receives the following error message:
Insufficient User Permissions. You have not been designated as an integrated Marketing Cloud user. Contact your system administrator.
The admin notices the Marketing Cloud for AppExchange Admin option is selected when looking at the user settings.
What action should correct the issue?
The error message 'Insufficient User Permissions. You have not been designated as an integrated Marketing Cloud user. Contact your system administrator.' indicates that the user does not have the correct permissions to access the integrated Marketing Cloud features. The issue can be resolved by applying the Marketing Cloud for AppExchange User option in addition to the Admin option, ensuring the user has the necessary permissions to use the integration.
Should be: B. Apply the Marketing Cloud for AppExchange User option as well https://help.salesforce.com/s/articleView?id=sf.mc_co_troubleshoot_user_access_and_permissions.htm&type=5
B IS correct.
https://help.salesforce.com/s/articleView?id=sf.mc_co_troubleshoot_user_access_and_permissions.htm&type=5
Salesforce is saying B is correct