Service agents at Ursa Major Solar want a more condensed case view. Service agents also want to be able to modify the associated contact and account records from the case page layout on the Lightning record page.
Which two components should an app builder use to meet these requirements? (Choose two.)
To create a more condensed case view where service agents can modify associated contact and account records directly from the case page layout, 'Related record' and 'Tabs' components should be used. The 'Related record' component allows displaying and editing records related to the case, such as the contact and account records. The 'Tabs' component helps organize information into different sections, making the case view more condensed and easier to navigate without excessive scrolling.
Tabs would be the second correct answer, so you don't need to scroll down to see the fields.
It is mentioned that the modifications should be done only via case record page, then how can it be Tabs?
A, C The Related tab (1) contains related lists, which are lists of other records that are associated with the record you’re viewing. For example, an account can have related products, contacts, opportunities, and other custom records. Related lists make it easy to find and manage related information.
Answers are A and D
A&D - Related Records and Tabs
There is only one correct answer. Can someone please tell me the second correct answer?
For this user is probably useless this comment but I hope someone finds it helpful because the wrong use of this website can make you fail the exam - You shouldn't trust the website's answers, because most of the time the answer given is wrong. There are 2 main reasons why this website is extremely useful: 1. It is your responsibility to figure out the answers, given most of the time they are wrong so you have to make sure you understand the question and the answer. 2. To achieve that, there is a community participating actively in answering correctly and giving you the possibility to understand why, and also formulate questions is some doubts come up. Thanks to all the community for the support.