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Certified Sales Cloud Consultant Exam - Question 77


Cloud Kicks wants to allow a single view of Contacts that belong to the same Account Hierarchy chain.

How should the Consultant meet this requirement?

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Correct Answer: BD

To allow a single view of Contacts that belong to the same Account Hierarchy chain, the consultant should enable the 'View All Child Contacts' feature. This feature allows users to see all Contacts associated with any of the child Accounts in the hierarchy from a single view.

Discussion

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c5b95bfOption: A
Jun 5, 2024

A should be the answer

Moggie
Jun 26, 2024

If the Contacts in the Child Accounts 'Report To' a Contact in the Parent Account you can see a Contact hierarchy for all the Accounts in the group.