After implementing Marketing Cloud Connect, the customer notices tracking details from Email Studio initiated sends are not being sent back to Sales Cloud.
Which configuration in Marketing Cloud should the customer verify?
After implementing Marketing Cloud Connect, the customer notices tracking details from Email Studio initiated sends are not being sent back to Sales Cloud.
Which configuration in Marketing Cloud should the customer verify?
For tracking details from Email Studio initiated sends to be sent back to Sales Cloud, the sendable data extension must be saved in the Salesforce Data Extensions folder. This configuration ensures that the data synchronization between Marketing Cloud and Sales Cloud works correctly and that tracking data is properly relayed.
Where else data extension can be saved if not in data extension folder? I think mapping is more important. Should be C.