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Certified Experience Cloud Consultant Exam - Question 52


Ursa Major Solar (UMS) has business and person accounts in its Salesforce org. UMS has partner portals created for its Silver partners, DreamHouse Realty (DR) and Cloud Kicks (CK).

UMS’s Implementation team is creating users for its partners. DR and CK users do not require access to opportunities, leads, and campaigns.

What are the two considerations for creating partner users and granting access? (Choose two.)

Show Answer
Correct Answer: BCD

For creating partner users and granting access, first, it's important to note that only business accounts can be created as partner users. Partner users represent organizations, so person accounts are not applicable. Second, since the partners do not require access to opportunities, leads, and campaigns, assigning a Partner Community license is appropriate. The Partner Community license provides the necessary access for partner interactions without over-provisioning access levels that are not needed in this context.

Discussion

4 comments
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cody3032Options: BC
Jun 17, 2023

The only access required is to opportunities, leads, and campaigns. So a partner community license is not needed making D incorrect. Also, person accounts can not be used to make partner users. The correct answer seems to be B and C.

cloudconnectedOptions: CD
Jul 11, 2023

BC, CD doesnt make any sense to me

monsieurmanuOptions: BD
Mar 13, 2024

Answer should be BD? Customer community plus licenses cannot be used with B2B accounts (partner accounts) https://help.salesforce.com/s/articleView?id=sf.users_license_types_communities.htm&type=5

swankypiyushOptions: BC
Jun 15, 2024

B & C are the right options. Person accounts can be enabled as users for customer Experience Cloud sites and portals. Person accounts can't be enabled as users for partner Experience Cloud sites and portals because partners represent companies, not individuals. Similarly, person accounts can’t be used with Lightning External Apps Plus licenses. https://blog.bessereau.eu/assets/pdfs/salesforce_B2C_implementation_guide.pdf https://help.salesforce.com/s/articleView?id=sf.users_license_types_communities.htm&type=5