Universal Containers has a customer base where many customers have the same or similar company names.
Which functionality should be configured to improve an end user's search experience? (Choose two.)
Universal Containers has a customer base where many customers have the same or similar company names.
Which functionality should be configured to improve an end user's search experience? (Choose two.)
To improve the end user's search experience when dealing with similar company names, it is essential to configure both the search filters and the search results. Updating the account search layouts search filter fields allows users to filter search results based on specific criteria, making it easier to narrow down the list and find the right account. Additionally, updating the account search layouts search results columns displayed ensures that the most relevant and distinguishable information is presented in the search results, enabling users to quickly identify the correct account. Therefore, the best functionalities to configure are the search filter fields and the search results columns.
A and D refer to search filters. Whereas the requirement here is to be able to distinguish records with same name. So B AND C to me it correct.
B,C is actually what the exam thinks, because this question falls under the topic of User Interface and I achieved 100% score after my exam in which this question appeared.
Better experience is not just more columns in results but also ability to search/filter to make records distinguishable
A and C for sure
I agree with A and C. Go to the SF documentation page: Customize Search Layouts to Show Results Users Want https://help.salesforce.com/s/articleView?id=sf.customizing_search_layouts.htm&type=5
This question is particularly challenging as all options presented are viable solutions in their own right. It is possible to use a combination of options A & D or B & C or any other combination of options to achieve the desired outcome. A and D can help end users filter and search for accounts by specific criteria, such as industry, location, or revenue, and by specific fields, such as account name, phone number, or email address. B and C, can help ensure that the most relevant information for the end user is readily available in the search results, such as important fields such as the account name, phone number, and address, making it easier for the end user to find the correct account. It's also possible to use both options together as they are complementary, to provide the best search experience for your end users. I am going with B & C
BC is correct
BC is correct
These layouts apply to the search results for global search, lookup search, and search results filters for an object. To customize the fields that appear as column headings in the layout, select one or more fields and click Add or Remove. A and C
To improve the search experience for users when many accounts have similar names: 1. C. Update the account search layouts search results columns displayed. 2. D. Update the account search layouts list view filter settings. ITEXAMSLAB.COM
Should be AC
A and C seems to be correct
I thought the same thing.