Certified Marketing Cloud Email Specialist Exam QuestionsBrowse all questions from this exam

Certified Marketing Cloud Email Specialist Exam - Question 7


Northern Trail Outfitters (NTO) has created a new onboarding series for customers who have purchased its fitness tracker. Customers were automatically opted in and received three emails from NTO within one day. The onboarding series includes personalized recommendations but lacks an easy way to opt out or update preferences.

In this scenario, what best practice was achieved?

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Correct Answer: B

Providing personalized recommendations is considered a best practice in email marketing as it can significantly enhance user engagement and improve the customer experience by catering to their individual needs and preferences. Personalized content tends to resonate more with recipients, making them more likely to find value in the emails they receive.

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BrieJanOption: B
May 21, 2024

This should be B