Certified Platform Developer II Exam - Question 18

Question

Recently a Salesforce org's integration failed because it exceeded the number of allowed API calls in a 24-hour period. The integration handles a near real-time, complex insertion of data into Salesforce.

The flow of data is as follows:

✑ The integration looks up Contact records with a given email address and, if found, the integration adds a Task to the first matching Contact it finds.

✑ If a match is not found, the integration looks up Lead records with a given email address and, if found, the integration adds a Task to the first matching Lead it finds.

✑ If a match is not found, the integration will create a Lead and a Task for that newly created Lead.

What is one way in which the integration can stay near real-time, but not exceed the number of allowed API calls in a 24-hour period?

Examice · Accepted Answer

Writing a custom Apex web service given an email address can perform all the necessary logic in Salesforce, including looking up Contact and Lead records and adding tasks or creating new leads as required. This approach centralizes the logic within Salesforce and can be optimized to minimize API calls. Additionally, custom Apex services can handle complex logic efficiently and help in staying within the API limits.

Soliton321 · Answer

C is correct. InboundEmailHandler is used to add additional logic on all incoming email to salesforce. It has nothing to do with Integration in term of REST or SOAP webservice

Lespamtor · Answer

Correct answer: C

Rob177 · Answer

Correct is C

sf2022 · Answer

C is correct

priyu7kanoi · Answer

D is the correct answer

Soliton321 · Answer

D is correct. InboundEmailHandler is used to add additional logic on all incoming email to salesforce. It has nothing to do with Integration in term of REST or SOAP webservice

au_ · Answer

D is correct Answer. 
https://help.salesforce.com/s/articleView?id=sf.code_inbound_email.htm&type=5

xfree · Answer

For D, does InboundEmailHandler require need send email by every email address to create task for?

Certified Platform Developer II Exam - Question 18

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