When emails are synched into Salesforce by Einstein Activity Capture, how are the emails matched to Salesforce Lead and Contact record data?
When emails are synched into Salesforce by Einstein Activity Capture, how are the emails matched to Salesforce Lead and Contact record data?
Einstein Activity Capture matches emails to Salesforce Lead and Contact records based on the standard Email field. This ensures a consistent and accurate way of linking emails to the corresponding records without requiring custom fields or additional criteria.
A is it
B: Has to be standard