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Question 127

Cloud Kicks has just released a new Process Builder on the Account in production. The end users keep getting error messages that prevent them from completing their updates to the Account.

Which three things should the administrator do to resolve this issue? (Choose three.)

    Correct Answer: B, D, E

    To resolve the issue with the new Process Builder on the Account, the administrator should deactivate the Process Builder in production to prevent end users from experiencing further errors. Next, they should fix the Process Builder in a sandbox environment where changes can be tested without affecting the live system. Finally, they should review the Error Email for the Process Builder to understand the specific issues causing the errors and rectify them accordingly. These steps ensure the root cause is addressed, and changes are properly validated before being deployed to production again.

Discussion
tManaOptions: ADE

The three things the administrator should do to resolve this issue are: A. Have the users refresh the Account page so they get the current Process Builder. This ensures that the users are working with the latest version of the Process Builder. D. Fix the ProcessBuilder in a sandbox and migrate the change to production. This allows the administrator to test and fix the Process Builder in a non-production environment before deploying it to production. E. Review the Error Email for the Process Builder and rectify the issues. The Error Email provides detailed information about the errors that are occurring in the Process Builder, and the administrator can use this information to identify and fix the issues.

IN35Options: BDE

A. Have the users refresh the Account page...: This is a temporary workaround and does not address the root cause of the problem. C. Manually make the updates to the Account as the logged-in user: This is not a scalable solution and only addresses the symptoms, not the cause of the errors.