The business analyst at Universal Containers is writing user stories to support the Salesforce implementation for the sales operations division. There is a request for visibility into the sales reps' pipeline so they can see their revenue.
Which missing component is necessary to finish this user story?
To complete the user story for the Salesforce implementation, it is essential to specify who needs the visibility into the sales reps' pipeline. Knowing the 'who' ensures that the requirements are tailored to the right users, such as specific roles or departments, thereby making the user story complete and actionable.
shouldn't this be why?
'Who' wants to see?
From this information, it appears that what's potentially missing is the "Why" part of the user story. This component is crucial as it explains the reason or the benefit behind the requirement, helping to align the development with the business objectives and making the user story complete and actionable. Why The "Why" provides context that can help prioritize the feature during development and clarify the intended outcome. It could include reasons like enabling better forecasting, improving sales tracking, allowing for more effective allocation of resources, enhancing performance monitoring, or other strategic goals.
It's the 'who' which is missing because we don't know 'who' it is that needs to view the 'sales reps pipeline so they can see their revenue.'