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Certified Sales Cloud Consultant Exam - Question 120


The Cloud Kicks sales team needs to utilize the Salesforce mobile app feature to view, create, or update opportunities, but the internet is unavailable on their Android and iOS mobile devices.

Which two actions should the consultant recommend to work around the issue? (Choose two.)

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Correct Answer: ABCD

To enable the Salesforce mobile app to work when the internet is unavailable, two important actions include enabling offline create, edit, and delete in Salesforce to allow users to perform these actions without an internet connection, and enabling the system permission to store offline data in Salesforce, which allows data to be accessible even without connectivity. These steps ensure the sales team can continue their work uninterrupted by network issues.

Discussion

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BlackHorse
May 16, 2023

Correct answer should be B & C. https://help.salesforce.com/s/articleView?id=sf.salesforce_app_work_offline.htm&type=5

rbarrish
Mar 5, 2024

Yes, the answer is B & C, this document as well states it clearly. https://help.salesforce.com/s/articleView?id=sf.salesforce_app_enable_offline_access.htm&type=5

c5b95bfOptions: BC
Jun 7, 2024

BC is it