A developer creates an OmniScript to update billing information. After analyzing the different types of customer interactions that occur at the company, the developer determines updating billing information should be included in the majority of customer interactions, which are represented by more than 20 different FlexCards.
What is the most efficient way for the developer to configure the action that invokes the OmniScript?
In the scenario where an OmniScript needs to update billing information across more than 20 different FlexCards, configuring the action as an OS Action is the most efficient choice. An OS Action standardizes the invocation of the OmniScript, allowing it to be reused across multiple FlexCards without the need to create separate actions for each one. This approach ensures consistency and reduces the duplication of effort in configuring the action.
A. As an OS Action. Since updating billing information is required in more than 20 different FlexCards, it would be most efficient to configure the action that invokes the OmniScript as an OS Action. This would allow the same action to be reused across all the FlexCards, eliminating the need to create separate actions for each FlexCard.
A. As an OS Action.