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PRINCE2-Practitioner Exam - Question 166


The government agency held a seminar for training organizations to discuss the approach to accreditation for new health and safety courses. The project manager attended on behalf of ABC Company. Other training organizations described delays that had occurred when accrediting course material in the past. As a result, the project manager has produced a report recommending ways to improve the 'classroom-based training materials' to avoid such delays.

Is this an appropriate application of the principle 'learn from experience', and why?

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Correct Answer: B

Yes, because opportunities to improve should be recorded and acted upon. The principle of 'learn from experience' encourages capturing lessons learned to improve performance in future work. In this scenario, the project manager used the experiences of other organizations to identify ways to enhance classroom-based training materials, which aligns with this principle.

Discussion

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mogasserOption: B
Jul 1, 2023

3.2 P.21

ravi_awsOption: B
Oct 5, 2023

B is the correct answer. Yes, because opportunities to improve should be recorded and acted upon. In PRINCE2, the 'learn from experience' principle encourages capturing lessons that can be used to improve performance on future work. Here, the project manager has learned from others' experience to identify enhancements for the training materials that could avoid delays. Documenting these opportunities to apply the lessons is appropriate. A is incorrect as this is about improvement rather than risk management. C is incorrect as lessons learned are useful even if from outside organizations. D is incorrect as the business case is not being updated here.

ManikRoyOption: B
Oct 13, 2023

Page 21. The goal is to seek opportunities to implement improvements during the life of the project