Who should use the information in a Lessons Report to refine, change and improve the standards within a quality management system?
Who should use the information in a Lessons Report to refine, change and improve the standards within a quality management system?
The corporate group is responsible for the overall quality management system in an organization. They are the ones who set standards and ensure that these standards are maintained and improved upon. A Lessons Report contains valuable insights and data from completed projects that can inform refinements and improvements to these standards, making the corporate group the appropriate entity to use this information.
Correct.: A.15 The data in the report should be used by the corporate group that is responsible for the quality management system, in order to refine, change and improve the standards. Statistics on how much effort was needed for products can help improve future estimating.