The executive identified that there would be a benefit to the construction companies as their working time lost due to accidents would be reduced. This was included as a benefit to ABC Company in the business case for the Health and Safety Training Project.
Is this appropriate, and why?
It is inappropriate to include the benefits to the construction companies as part of ABC Company's business case. The business case should focus on the expected benefits that ABC Company itself hopes to achieve by undertaking the Health and Safety Training Project. Benefits to the construction companies do not directly justify the investment and work put in by ABC Company and thus should not be included in the business case.
The correct option is D. The wording of the option is bit misleading. It is the benefit of the ABC company only that should be used to justify the project business case.
The executive identified that there would be a benefit to the construction companies as their working time lost due to accidents would be reduced. This was included as a benefit to ABC Company in the business case for the Health and Safety Training Project. Is this appropriate, and why? A. Yes, because the benefits to the customer are an essential part of business justification for a project. B. Yes, because both tangible and intangible benefits should be included in the business case. C. No, because ABC Company will not achieve their benefits if construction companies do not book the courses. D. No, because it is the customer's benefits that should be used to justify the project business case.
Agreed with Manik. The benefits to the customer (construction companies) should not be included in the business case justification for the training company (ABC). The business case should focus on the expected benefits that the training company itself hopes to achieve by doing the project.