Checkpoint reports are being produced monthly. A week after the last checkpoint report was prepared, the team responsible for developing the 'classroom-based training materials' have realized that they will not be able to deliver the materials to the accreditor by the work package completion deadline.
Which action demonstrates application of the 'manage by exception' principle?
Manage by exception is a core principle where only significant deviations from the plan are escalated to the next management level. In this scenario, the team realizes they will not be able to meet their deadline, which is a significant deviation. Therefore, the team manager should immediately report the issue to the project manager. This immediate reporting allows the project manager to assess the situation and take necessary corrective actions within the delegated tolerances, aligning with the 'manage by exception' principle.
C is the correct answer. The team manager immediately reporting the issue to the project manager demonstrates the 'manage by exception' principle. In PRINCE2, 'manage by exception' means that escalation should be driven by events, not time. As soon as an issue emerges that will cause deviation beyond tolerance, it should be escalated.
Page 240 if the agreed tolerances for the work package are forecast to be exceeded , notify the project manager by raising an issue.