The Work Package has been in progress for four weeks and has four weeks remaining. The Information Technology Team Manager is concerned that he has no idea what the service provider is doing about preparing to accept the transfer of Information Technology equipment and staff. He is uncertain about what should be happening.
Which 2 initial actions should the Team Manager take in response to this concern?
The Team Manager should first check the Communication Management Strategy to understand what records of communications with the service provider are required, ensuring that all required communications have taken place as specified. Additionally, checking the Information Technology Work Package for development interfaces will allow the Team Manager to see whether the service provider Team Manager should have been liaising with the Information Technology team during development. These actions will provide a clearer understanding of the current state and whether any communication or interface requirements have been overlooked, allowing for an informed approach before raising any issues with the Project Manager.
Agree with the answer D & E. A can NOT be correct as creating exception report is not duty of Team Manager. B also NOT as the TM should not wait that long to highlight a risk. C also NOT as TM gets all details from WORK package and is not supposed to check any other management documents. So checking work package for development interface and raising an issue to notify the Project Manager are correct options.
C and D It is important to note that options A, B, and E are not the most appropriate initial actions in this situation. Notifying the Project Manager by raising an Exception Report may be premature without first gathering more information and understanding the situation. Raising the concern in the next Checkpoint Report may not provide immediate attention to the issue. Raising an issue to notify the Project Manager of the concern may be appropriate, but it should be done after conducting the necessary checks and gathering relevant information.