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Question 290

The e-learning course is being delivered by an external consultancy. The external consultancy has their own business case that justifies their involvement in the project. As a result, the project manager has refused to show the supplier any information related to ABC Company's benefits. This means that the external team manager has not seen any information relating to ABC Company's business justification for the project. Therefore, the external consultancy does not understand how the e-learning course contributes to the project's benefits.

Is this an appropriate action for the project manager to take, and why?

    Correct Answer: C

    No, because the supplier needs to understand the link between the outputs they are producing and the project benefits. In project management, it is essential for all parties involved, including external suppliers, to have a clear understanding of how their contributions align with the overall project benefits. This ensures better collaboration, alignment, and coherence in achieving the project’s objectives. Without this understanding, the supplier may not be able to fully support the project’s goals effectively.

Discussion
ravi_awsOption: C

C. No, because the supplier needs to understand the link between the outputs they are producing and the project benefits. In PRINCE2, it’s important for all parties involved in a project to understand how their work contributes to the overall benefits of the project. This includes suppliers, who need to understand how the outputs they are producing (in this case, the e-learning course) contribute to the project’s benefits. This understanding helps ensure alignment and coherence in working towards the project’s objectives. Even though the supplier has their own business case, understanding the customer’s business case can lead to better collaboration and more successful outcomes. Therefore, withholding this information from the supplier is not an appropriate action for the project manager to take.