A project team is performing a post-release evaluation of a product that requires detailed feedback from seven stakeholders. Six of the stakeholders have promptly provided feedback. One of them has not provided any feedback despite numerous requests from the team.
What should the project manager do in this situation?
In this situation, the project manager should take a direct and personal approach by scheduling a meeting with the reluctant stakeholder. This allows the project manager to understand any potential reasons for the stakeholder's lack of response, address any concerns, and emphasize the importance of their feedback. Direct communication is essential to ensure the stakeholder provides the necessary input for the post-release evaluation.
D makes more sense - The question didn't mention any conflict and the needed action is to get the feedback.
D is a better option
As the PM you don't want to call out the stakeholder in front of the team in a meeting. You just want to talk with the stakeholder since you may work with the stakeholder again on another project.
I prefer to B, the stakeholder is supposed to provide feedback by numerous requests, and he did not, so there must be something he is not happy with, we need to solve it.
There is no mention of conflict so D is my choice
Stakeholder Not providing feedback after numerous requests from the team is a conflict that should be resolved. So, its not just the matter of getting feedback from them.
Answer is B: Reluctant stakeholder should meet with the team.
In Agile, the Project Manager is a facilitator and a servant leader who should remove obstacles to enable the team to perform at their best. Additionally, the PM is responsible for the maturity and evolution of the team. In this case, shouldn't the PM involve the team in the meeting to learn how to address issues with stakeholders and thus become more self-reliant in the future?
to ratify my answer, Team members asked many times for the stakeholder feedback what can be translated into that may be there are any conflict between both parts, option B will address and clarify it.
B is the answer. Because you must learn why he did give his feedback
If team cannot get feedback, how can PM simply get, just by a feedback meeting one-on-one? Meeting must be with the stakeholder together with the team.
But looks like the project team is not part of it
D. Schedule a meeting with the reluctant project stakeholder to obtain their feedback.
The stakeholder might be busy or on leave. There is no mention of conflict. The best answer would be "D"
D. Schedule a meeting with the reluctant project stakeholder to obtain their feedback
In this situation, the project manager should proactively schedule a meeting with the reluctant stakeholder to address any concerns, gather feedback, and ensure their input is included in the post-release evaluation. This direct communication can help uncover any issues or reasons for the delay in providing feedback and facilitate a resolution.
There is no mention of conflict. The best thing is to schedule a meeting.
Since the team has already requested feedback numerous times, a more direct approach is necessary. By scheduling a meeting with the reluctant stakeholder, the project manager can: 1. Understand the reasons behind the delay in providing feedback 2. Address any concerns or issues that might be hindering their response 3. Emphasize the importance of their feedback in the evaluation process 4. Obtain the necessary feedback in a personalized setting