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PMP Exam - Question 539


A project manager realizes that a project is becoming delayed because some key decisions are affected by contradicting views between the organization's senior management and external stakeholders.

What should the project manager do?

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Correct Answer: D

When a project faces delays due to conflicting views between senior management and external stakeholders, it is crucial to evaluate the project's governance structure. Ensuring that an appropriate governance framework exists can help clarify roles and responsibilities, establish clear decision-making processes, and provide mechanisms for resolving conflicts. This structure facilitates alignment among stakeholders, which is essential for making timely decisions and maintaining project progress.

Discussion

7 comments
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rajeshtkOption: A
Sep 12, 2022

why not A? Can someone suggest?

[Removed]
Sep 30, 2022

I think C is correct because its not really a communication problem amongst the stakeholders, its a problem with their views. Therefore the project needs some guidelines on how to govern it, otherwise they'd just argue about everything. This is why usually you see things like boards, steering committees, etc. incorporated in governance procedures, because its rare that everyone views the project in the same way.

Davonos
Oct 23, 2022

D you mean?

Bobbie30
Dec 1, 2022

Sounds like you're referring to D which is my choice as well

sanjiivOption: D
Mar 24, 2023

D is correct

aqz_111Option: C
Jun 25, 2023

As a PM we have to resolve the delay issue right? so answer is C

Only12goOption: D
Oct 22, 2023

D. Review the adequacy of the project's governance and ensure that an appropriate structure is in place. When a project is being delayed due to contradicting views and decision-making issues involving senior management and external stakeholders, it's essential to review the project's governance structure. The project manager should ensure that the governance structure is appropriate and effectively addresses decision-making processes and conflicts. This may involve revising the governance framework, clarifying roles and responsibilities, and establishing mechanisms for resolving disputes and aligning senior management and external stakeholder interests. A well-defined governance structure can help streamline decision-making and mitigate delays caused by conflicting views.

SynikalDemonOption: C
Jul 18, 2023

I like A or C. I going with C.

victory108Option: D
Sep 2, 2023

D. Review the adequacy of the project's governance and ensure that an appropriate structure is in place

DavidTriOption: D
Jul 10, 2024

Situation is conflicting between senior manager and stakeholder so PM need to review project have well-define project structure