A project manager is working on a project to scale an operation globally. This endeavor required multiple interviews with various stakeholders. During the user story creation phase, the product owner met with multiple stakeholders who had different opinions about the requirements.
How should the project manager address this situation?
When a project manager is dealing with multiple stakeholders who have differing opinions about the requirements during the user story creation phase, it is crucial to find a way to prioritize and reconcile these opinions. Using a voting system for stakeholders can facilitate decision-making, as it allows stakeholders to express their preferences and helps to achieve a consensus on the most critical user stories. This approach aids in collecting input from all parties involved, ensuring that the most important and valuable requirements are identified and prioritized effectively.
use a voting system for stakeholders to facilitate decision-making and prioritize requirements during the user story creation phase
Should be B. If we are in the "user story creation phase", stakeholders are already been identified.
Question says - product owner met with the stakeholders but they have different opinion. Then it should be B - Voting!!
Concuerdo con C, la votación es más utilizada para estimar las historias de usuario y eso lo realiza el equipo del proyecto y no los interesados.
According to PMI-PMP, when the product owner meets with multiple stakeholders who have different opinions about the requirements during the user story creation phase, the project manager should take the following action: C. Perform a stakeholder identification analysis. Performing a stakeholder identification analysis will help the project manager to identify the stakeholders who have conflicting requirements and prioritize their needs. This will help the project manager to create a plan to address the conflicting requirements and ensure that all stakeholders are satisfied with the final product. Asking the product owner to create the backlog may not be effective in resolving the conflicting requirements, using a voting system may not be appropriate in this situation, and limiting the participation from stakeholders may not be feasible or desirable.
B. Use a voting system for stakeholders Using a voting system for stakeholders helps to prioritize and reach a consensus on the requirements by allowing stakeholders to express their preferences and collectively decide on the most critical user stories.
There is this preconceived notion that authoring user stories is confined to the requirements gathering phase. In fact, user stories post a critical role in communication between stakeholders and development teams throughout the development lifecycle. Stakeholder needs and concerns may change over time, so it’s important to be flexible and adapt the stakeholder engagement plan as required. Regularly monitor and evaluate engagement to make sure that stakeholders are satisfied, with their needs being addressed.
B. Use a voting system for stakeholders. In situations where multiple stakeholders have different opinions about requirements, using a voting system can help facilitate decision-making and prioritize user stories. This approach involves allowing stakeholders to express their preferences through a voting process, which can be based on factors such as importance, urgency, or alignment with strategic objectives. Using a voting system helps to gather input from various stakeholders, acknowledges their perspectives, and provides a structured way to prioritize user stories. It can contribute to consensus-building and ensure that the most critical or valuable requirements are given priority in the backlog. This approach fosters collaboration and transparency in the decision-making process, enabling the project team to move forward with a clearer understanding of stakeholder priorities.
If you are talking with stakeholders, a stake holder analysis should have already been done. So if there are differing opinions, then B should be the most appropriate answer, where you enable voting to faciliate decision making, which is what this question is about.
In a situation where multiple stakeholders have different opinions about requirements, it's essential to perform a stakeholder identification analysis. This involves identifying and analyzing the interests, influence, and expectations of various stakeholders. By understanding the perspectives of different stakeholders, the project manager can facilitate collaboration and communication, helping to reconcile conflicting opinions and ensure that the user stories adequately capture the diverse requirements. Stakeholder analysis is a valuable tool to manage stakeholder expectations and create a shared understanding of project goals and priorities.
C. Performing a stakeholder identification analysis (recommended): This helps categorize stakeholders based on their power, interest, and impact on the project. It allows the project manager to understand conflicting views within different stakeholder groups and prioritize engagement accordingly
The answer should be "B". Product owner is creating user stories, the stakeholders should be identified already.