A project manager discovered that a component on the critical path is in danger of delay due to continuous disagreements between two developers. This personality-related issue can’t be resolved by the team.
What should the project manager do?
A project manager discovered that a component on the critical path is in danger of delay due to continuous disagreements between two developers. This personality-related issue can’t be resolved by the team.
What should the project manager do?
When a project manager encounters a personality-related issue between developers that cannot be resolved by the team and is causing a delay on a critical path component, the appropriate action is to log the issue and escalate it to the HR manager. Escalation to HR is necessary because HR is equipped to handle interpersonal conflicts and can provide the needed intervention to resolve the disagreement. Using HR ensures the matter is addressed professionally and appropriately, helping to prevent further delays and maintain team harmony.
the pm must escalate to HR when the conflit is in the Total War phase. For me, In this scenario, B is the best choice
the pm must escalate to HR when the conflit is in the Total War phase. For me, In this scenario, B is the best choice
Asking the team to take a vote can have a knock-on effect on the behavior of the two developers against the team in which they are part of. Besides the question stated the “issue can’t be resolved by the team” so that’s ruled out B. Delaying the development of the component is not a good option, so A is wrong. D would have been a good answer, but since it’s a continuous disagreement between the two developers even with possible intervention with the Project Manager to resolve their conflict. Hence, the last course of action to answer this question is to escalate the issue with the HR Manager, so answer is C.
HR is irreversible
Me parece que B es una mejor opción , escalar a RH es muy drastico.