A multi-year complex program will deliver advanced driver assistance system (ADAS) components for autonomous vehicles. Several key stakeholders are concerned because they have not been regularly involved with the program and do not understand the program's benefits.
What should the program manager do to address these key stakeholders' concerns?
To address the concerns of key stakeholders who have not been regularly involved and do not understand the program's benefits, it is crucial to understand their expectations and revise the stakeholder engagement plan accordingly. This involves actively engaging with the concerned stakeholders to capture their expectations and concerns. By doing so, the program manager can update the stakeholder engagement plan to ensure these stakeholders are more regularly and effectively involved and informed. This approach not only addresses their immediate concerns but also builds ongoing support and buy-in for the program.
C is correct
A multi-year complex program will deliver advanced driver assistance system (ADAS) components for autonomous vehicles. Several key stakeholders are concerned because they have not been regularly involved with the program and do not understand the program's benefits. What should the program manager do to address these key stakeholders' concerns? A. Meet with the stakeholders and update the stakeholder map. B. Create a progress report to share with stakeholders after the next status meeting. C. Capture stakeholder expectations, and revise the stakeholder engagement plan. D. Update the communications management plan after meeting with the program steering committee.
C. Capture stakeholder expectations, and revise the stakeholder engagement plan. In this situation, where key stakeholders are concerned about their lack of involvement and understanding of the program's benefits, the program manager should actively engage with these stakeholders to capture their expectations and concerns. Following this, the program manager should revise the stakeholder engagement plan to address these concerns. This plan is a strategic document that outlines how stakeholders will be engaged and communicated with throughout the program. By revising this plan to include more regular and targeted engagement activities for the concerned stakeholders, the program manager can ensure that they are kept informed and their needs are addressed. This approach not only alleviates their concerns but also helps in gaining their support and buy-in for the program.