A project manager sent the first communication about the project management plan to the team. The next day, two field engineers were asking about their roles and the project schedule.
What should the project manager have done?
A project manager sent the first communication about the project management plan to the team. The next day, two field engineers were asking about their roles and the project schedule.
What should the project manager have done?
Sending the roles and responsibilities matrix along with the project management plan would have preemptively answered the team members' questions regarding their roles and the project schedule. The matrix provides detailed information on each team member's responsibilities and their specific tasks within the project's timeline, ensuring clarity and preventing confusion from the outset.
My answer is B - the question here is all about seeking confirmation when sending important communication to the team. the Project Management Plan include all of these information that the two resources asked for. if the confirmation was requested then the confusion will be eliminated. also remember only 2 resources had this issue and noone else.
It is B, it is not your job, you should now the reason by cause finding, not only absorbing it
B. Confirmed that the communication was understood and solicited feedback from the team. While sending the project management plan to the team is a step in the right direction, it is important for the project manager to confirm that the communication was understood and provide an opportunity for the team members to ask questions or seek clarification. This can be achieved by soliciting feedback from the team and encouraging open communication channels. By proactively seeking feedback, the project manager can gauge the team's understanding of their roles and responsibilities, as well as address any immediate concerns or questions related to the project schedule. This ensures that the team members have a clear understanding of their roles and how they fit into the project plan.
A is correct Dont get what B is trying to confirm. If communication could be understood in first place, engineers wouldnt be coming back asking
same here, the option B feels same to me
C make more sense. A - RACI doesn't contain schedule info -- incorrect B- feedback doesn't help D- Discussion with Functional Manager doesn't help
Option B Stated on Pg. 372, PMBOK 6th edition. The sender is responsible to ensure the mrssage is correctly interpretation.
Option A will clear the confusion and provide what asked
the question is about communication model
What did the first communication contain? Are we sure it contained details of responsibilities and roles? If it did not contain them then the documentation (A) must be sent and it is useless to ask for confirmation if they understood the communication if it did not contain the requested information (B). The text is ambiguous
B. Project Management Plan contains the project schedule as well as the resource management plan, including the R&R. A isn't correct for another reason as well - the team isn't clear on 2 things: R&R and Project Schedule; whereas the answer only suggests the PM should've sent the responsibility matrix.
The best action to ensure clarity and understanding regarding roles and schedules when communicating the project management plan is: B. Confirmed that the communication was understood and solicited feedback from the team. Reasoning: B. By confirming that the communication was understood and soliciting feedback, the project manager would have had an opportunity to address questions, clarify doubts, and ensure that all team members are on the same page. This is a proactive approach to ensure clarity and alignment.
A. Sent the roles and responsibilities matrix along with the project management plan
How do you know in the first place that the team will ask for R&R and Project Schedule? They may ask for something else which the PM cannot foresee. Therefore B should be the correct answer, ensure feedbacks from the team are well answered.
Option A Everything have to be done by comunication plan and raci matrix
B is correct
As per GPT A is the correct answer and the explanation is as follows - Roles and Responsibilities Matrix: Including a roles and responsibilities matrix in the initial communication would provide clarity on what each team member is expected to do. This matrix typically outlines each team member's role, their responsibilities, and how they fit into the overall project schedule. This would prevent confusion and ensure that all team members understand their specific tasks and timelines. By including the roles and responsibilities matrix with the project management plan, the project manager would have proactively addressed the team members' questions and provided a clear framework for their roles within the project.
I think the members is complaining that who roles in the project, so we need to send them the role matrix to clearly.