A team member is stressed due to a heavy workload, while other team members have some slack in their schedules.
How should the team lead address this?
A team member is stressed due to a heavy workload, while other team members have some slack in their schedules.
How should the team lead address this?
When a team member is stressed due to a heavy workload, the team lead should meet personally with the stressed team member to understand their situation and explore ways to better manage their workload. This personalized approach helps identify specific challenges the team member is facing, whether it's due to a lack of knowledge, organizational issues, or other factors. By directly addressing the issue, the team lead can provide targeted support and solutions, ensuring the team member's well-being while maintaining overall productivity and morale.
B - Correct From PMI’s Agile Practice Guide, Page 39: “In iteration-based agile, everyone answers the following questions in a round-robin fashion: What did I complete since the last standup? What am I planning to complete between now and the next standup? What are my impediments (or risks or problems)? Questions like these generate answers that allow the team to self-organize and hold each other accountable for completing the work they committed to the day before and throughout the iteration.”
B is a better option. A stressed team member is an impediment.
C is correct. Daily standup meeting is done to learn the current progress of every team member that works on Scrum tasks. It is not a place to discuss anything during this very short time, 15 minutes. Remember what can be done within only 15 minutes? It is time-boxed. You must not exceed that time. So, no discussion, just to learn other team members what they are doing, what they have done, and any impediments if they exist. Next, look at the keyword, "the team lead address". Because he is the leader, first he needs to listen what is this member's feelings about the issue. Maybe the heavy workload is because of not knowing what to do or he got stuck on something that he does not know how to tackle. Unless the lead understands the real situation with this member it will be useless to talk with the team about the issue. Maybe he does not know how to manage his workload although the same workload is distributed among the team.
Option C. Meet personally with the stressed team member to brainstorm ways to better manage their time. In Agile, team members are cross-functional, self-organizing, and responsible for managing their workload. If a team member is stressed due to a heavy workload, the team lead should address the issue by meeting personally with the team member to understand their situation and brainstorm ways to better manage their time. It is important to address the issue promptly, as team members who are stressed may become less productive and more prone to making mistakes. Additionally, addressing the issue can help maintain team morale and prevent burnout.
I think C is correct
This allows the team to collectively identify ways to redistribute the workload, ensuring a balanced and collaborative approach to handling tasks and reducing individual stress. It leverages the self-organizing nature of Agile teams and promotes transparency and teamwork.
Is it allowed to discuss the problem in the daily scrum meeting? As it is timeboxed to 15 mins. Hence, I think C is the correct option and not B. ??? Any thoughts on this most welcome.
I agree. Because daily meeting is time-box, just raise the issue. To discuss more about that issue, team should facilitate other MTG -> I choose C too
B = correct. The over workload is an impediment that has to be addressed at the daily meeting; C = What if the reason for the heavy workload is a lack of particular knowledge of that member? That means this has to be discussed at the daily meeting as an impediment.
Turn to C.
B is correct. Let the team decide how to handle this situation. They are the developers, they better know if the task needs to be split to have multiple people working on it or to introduce pair programming, etc. Maybe no one in the team has the expertise to complete the task. Let the development team decide.
the daily standup is not to talk about personal or scheduling issues. The daily standup answers the 3 questions and it is a developer only meeting. Hence, C is the correct Answer.
Meeting with the stressed team-member will not resolve the issue. This is not about motivating someone; this is about workload. Heavy workload is a risk towards the Sprint goal as this may lead to the stressed member not completing the tasks, which in return may lead to not being able to produce a working increment at the end of the sprint. This is a high risk that needs to be addressed as soon as possible.
i vote B