Part way through a project, several team members are in conflict over whether or not a deliverable has been properly completed. How should the agile leader reduce this conflict?
Part way through a project, several team members are in conflict over whether or not a deliverable has been properly completed. How should the agile leader reduce this conflict?
To reduce conflict over whether or not a deliverable has been properly completed, it is crucial to ensure that user stories are clearly written and well understood by the entire team. This responsibility falls to the product owner during the grooming of the backlog. Clear and well-defined user stories minimize misunderstandings and ambiguity in deliverables, thereby reducing conflicts and ensuring that everyone has a shared understanding of what is expected. This step is directly actionable in the midst of a project and addresses the immediate issue of deliverable clarity.
A is correct.
In my opinion, D is correct. Think about decomposition. From Mike Griffiths: "In the value-based decomposition process, we pull forward elements of the project—in the level of detail that is appropriate for the project phase we are in and how much we currently know about the project—into a format that we can work with for the next process. We then continue to refine and elaborate those elements, adding increasing levels of detail and transforming them into a format that can be further refined in subsequent processes. The end product of this process is a highly detailed deliverable that is still true to the original design objectives." A is incorrect: we are beyond the chartering process. C is incorrect: not the product owner is grooming the backlog, but the team.
C is correct, the conflict was happened, DoD in charter process is not appriciated
A = would be correct if the question was set: How should the agile leader AVOID this conflict? BUT, since the conflict has already happened, and the question is "How should the agile leader reduce this conflict?", in my opinion, the more suitable option here is C.