A project team is implementing an enterprise notification tool with a vendor. The project manager noticed that this vendor's developer has been reporting the same status for several weeks in a row. A few days later, the vendor communicates that the deliverable will not be completed on time due to resource constraints within their company.
What should the project manager do next?
When a deliverable is delayed due to vendor resource constraints, the project manager should update the risk register to include this delay, assess the impact on the project schedule, and communicate this impact to the relevant stakeholders. Escalating the issue to management ensures that they are aware of the potential risk to the project's timeline and can provide necessary support or allocate additional resources to address the problem. This comprehensive approach helps in managing and mitigating the risk effectively.
C: One of the traits of PM is to convince, collaborate and get things done.
A. Update the risk register to reflect the delay, communicate the impact to the schedule, and escalate to management for assistance
I think C is a better response. We want to bring management solutions not problems. Do C first and then if needed bring to management with the solution determined in C.
A, bcos the developer was sending the same status from several weeks. N the PM is also suspicious abt the same and should update issue log much earlier as it said several weeks..
C is correct
Updating the risk register, as suggested in option A, provides a more comprehensive approach to addressing the delay. It allows the project manager to formally document the risk associated with the vendor's resource constraints and assess its impact on the project schedule. Additionally, escalating the issue to management for assistance ensures that appropriate stakeholders are aware of the situation and can provide support in resolving the vendor's resource constraints.
The question is specific about the vendor returning the same update for many weeks, should not this be a cry for urgent help? I feel this presents an immediate risk that needs to be addressed. Though the project manager should have been more proactive, i think now is the next best time to fix this issue by seeing this as a risk updating the risk register, and escalating the vendor.
C most fit
C. Add the delay to the issue log and work with the vendor for a resolution that will bring the schedule back on track
dding the delay to the issue log and working with the vendor for a resolution is the most appropriate action in this scenario. By documenting the delay in the issue log, the project manager can track and manage the issue effectively. The project manager should then collaborate with the vendor to identify potential solutions or alternatives that can help bring the schedule back on track. This may involve discussing resource constraints, exploring options for additional resources, or adjusting the project plan to accommodate the delay.
I would go with C