A project manager is implementing a new software system. Some department staff members are questioning the necessity of the change and feel the new system will impede their current processes.
What should the project manager have done at the start of the project to prevent this resistance'?
To prevent resistance to a new software system, it is crucial to involve stakeholders from all levels of the company so that everyone understands the change. This comprehensive engagement ensures that the needs, concerns, and feedback from various departments are considered, promoting a sense of ownership and acceptance among all employees. By doing this, the project manager can address any potential resistance early in the process and facilitate smoother implementation.
C seems more appropriate because there is no need to involve all level of staff in the project, only their management is required as part of stakeholder management.
D - getting buy-in from key stakeholders is vital for the project's success
why not C?
opción C
D. Involved stakeholders from all levels of the company so everyone understands the change
Engaging stakeholders from the beginning promotes understanding, involvement, and collaboration, making it a proactive strategy to prevent resistance and build acceptance for changes in the organization.