A team member has encountered a technical issue, similar to the one faced in a successfully closed project. However, the team member did not know about the previous project and would like to resolve the issue on their own.
What should the project manager do?
Sharing the lessons learned from the previous project with the team member is the best approach. This allows the team member to benefit from the previous experience, saving time and potentially resolving the issue more efficiently. It also fosters an environment of knowledge sharing and continuous learning, which can be invaluable for the team's development and the success of future projects.
Share lessons learned, they are available
This will help the team member understand how a similar issue was resolved in the past, which can provide valuable insights and potentially save time and resources. It also promotes knowledge sharing and continuous learning within the team.
D. Share the lessons learned from the previous project with the team member