A program manager evaluates conflicting stakeholder demands associated with cost, schedule, and intended benefits. The implementation team has a strong interest in cost and schedule, and a limited interest in the benefits being produced. The client is only focused on benefits.
Which of the following actions should the program manager take?
The program manager should balance stakeholder needs through the use of trade-offs among the stakeholder groups. This approach ensures that the program addresses the diverse and potentially conflicting interests of both internal and external stakeholders. By finding acceptable compromises, the program manager can align with the program's overall objectives and increase the likelihood of its success and sustainability.
B is correct
In this scenario, where there are conflicting stakeholder demands related to cost, schedule, and benefits, the program manager should: B. Balance stakeholder needs through the use of trade-offs among the stakeholder groups. This approach ensures that the program manager addresses the diverse and possibly conflicting interests of different stakeholders. It involves negotiating and finding an acceptable compromise that aligns with the program's overall objectives, rather than focusing solely on one group's interests. This balance is crucial for the success and sustainability of the program.
B. Balance stakeholder needs through the use of trade-offs among the stakeholder groups. Program management often involves managing competing stakeholder demands. A balanced approach that considers the different priorities of internal and external stakeholders is crucial. The program manager must find a way to deliver the program within the constraints of cost and schedule while also ensuring that the intended benefits, which are of primary concern to the client, are realized. This may involve trade-offs and compromises to meet the most critical objectives of each stakeholder group as effectively as possible.
B is the right answer