A new major project is starting that consists of two interconnected subprojects. One of the subprojects was assigned to a contractor who commits to submitting biweekly status reports and attending weekly integration meetings. Halfway through the project, the contractor stops participating in the meetings and does not submit the reports. Their excuse is that these activities are consuming too much time.
How should the project manager handle this situation?
The best approach to handle this situation is to assess it as a risk and reach out to the contractor to understand the origin of their resistance. This allows the project manager to understand any challenges the contractor might be facing and to address the issue collaboratively. By acknowledging the potential impact on the project, the project manager can also develop a risk mitigation plan. This method maintains a professional and cooperative relationship while ensuring that the project can proceed smoothly.
This approach allows the project manager to understand the contractor’s perspective and any challenges they are facing. It opens a dialogue for finding a mutually agreeable solution that ensures the contractor can fulfill their obligations without causing significant disruptions. By assessing the situation as a risk, the project manager also acknowledges the potential impact on the project and can develop a risk mitigation plan if necessary. This method maintains a collaborative relationship while addressing the issue effectively.
I think the reason C is the answer, as the contractor has committed to submit the status report biweekly. Not doing this will be a breach of contract.
Assess the situation
The best option here would be A. Assess the situation as a risk and reach out to the contractor to understand the reason behind their resistance. This approach allows the project manager to address any underlying issues and find a solution collaboratively.
By initially assessing the situation as a risk and working collaboratively with the contractor, the project manager can address the issue effectively while maintaining project momentum and stakeholder relationships.