During the first project meeting with a new project manager, a stakeholder complains about not receiving periodic reports. What should the project manager do first?
During the first project meeting with a new project manager, a stakeholder complains about not receiving periodic reports. What should the project manager do first?
The first step the project manager should take is to meet with the stakeholder to understand their expectations and concerns fully. This will help clarify the stakeholder's needs and ensure that the project manager can address them appropriately. Once the project manager has a clear understanding, they can then update the stakeholder engagement plan to ensure that periodic reports are sent out as required. Meeting directly with the stakeholder allows for open communication and builds trust, ensuring that the stakeholder feels heard and valued.
Meet with stakeholder
B is the right answer.