A project manager is managing a hybrid project. There is software in place to access the repository of project artifacts. However, a few stakeholders are reporting that they are unable to find the latest project schedule.
What should the project manager do?
The project manager should ensure that all stakeholders have access to the system and know where to find project artifacts. This approach addresses the root cause of the issue by ensuring that all stakeholders are properly trained and have the necessary access, thereby preventing similar issues from occurring in the future. Simply sending the schedule via email (option D) is a temporary solution and does not address the underlying problem. It is also not necessary to escalate the issue to the steering committee (option C) or advise the project management office (option A) for a matter that can be resolved through direct action by the project manager.
Assure all stakeholders have access to the system
B. Make sure all stakeholders have access to the system and know where to find project artifacts