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Question 1184

A project manager is working on a project with three virtual teams. Team A is in a different time zone than teams B and C. The project was going well, but recently team A has started feeling left out. Information reaches team A late or is sometimes missed, and teams B and C give preference to each other's problems over team A. The project manager has already set project guidelines, but realizes they need to be improved.

Which two things should the project manager do to help the teams collaborate better? (Choose two.)

    Correct Answer: A, B

    To address the communication challenges and feelings of exclusion experienced by Team A, the project manager should take actions that improve communication clarity and foster inclusiveness among all teams. Updating the communications management plan ensures that it addresses the current challenges, including time zone differences, and encourages proactive review from all team members to ensure everyone understands and adheres to the communication protocols. Furthermore, scheduling weekly progress meetings with rotating key players from each team ensures that every team gets an equal opportunity to voice concerns, contribute, and feel included, thereby fostering better collaboration and reducing the sense of isolation for Team A.

Discussion
AditechOptions: AB

AB To help the teams collaborate better, the project manager should consider the following actions, according to PMBOK principles: 1. **Revise Communication Channels**: Review and update communication channels to ensure timely and inclusive communication among all three virtual teams. This may involve implementing new tools or adjusting communication protocols to address the time zone differences and ensure that information reaches all teams promptly. 2. **Foster Team Building Activities**: Organize virtual team building activities or workshops to strengthen relationships and foster a sense of unity among the three teams. This can help improve collaboration, build trust, and reduce feelings of isolation or exclusion experienced by team A. By implementing these strategies, the project manager can improve collaboration and communication among the virtual teams, leading to better project outcomes. Adigun.

LongNH2904Options: AB

According to PMI-PMP guidelines, to improve collaboration and address the issues faced by Team A, the project manager should take steps to enhance communication and ensure all teams feel included and valued. The most appropriate actions are: A. Update the communications management plan and encourage the teams to review it promptly and proactively. Reason: Updating the communications management plan ensures that it addresses the current communication challenges. Encouraging proactive review helps all teams understand their roles and the importance of timely and inclusive communication. B. Schedule weekly progress meetings with all three teams and have them take turns as key players. Reason: Weekly progress meetings with rotating key players ensure that all teams have an equal opportunity to voice their concerns and contribute. This helps in fostering a sense of inclusion and collaboration among all teams.

UppersquareCapitalOptions: AC

By updating the communications management plan, the project manager can establish clearer guidelines and processes for communication across different time zones and teams. This updated plan should outline expectations for communication frequency, methods, and protocols for sharing information. Encouraging all teams to review and adhere to this plan ensures that everyone is on the same page regarding communication practices, which can help address the issue of team A feeling left out due to delayed or missed information. Also, implementing a standardized status reporting template ensures consistent and timely updates from all teams. This template should include key progress updates, challenges, and any other relevant information that needs to be shared regularly among the teams. By sharing the template before the end of the day, team members can provide updates that will be ready and accessible for other teams when they begin their workday.