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Question 208

A program will generate revenue for several years after it ends. The program manager and the operations manager, who are accountable for managing the benefits after program closure, are in disagreement. The operations manager is concerned that information necessary for managing the processes and benefits after program closure will be unavailable. The program manager expresses that managing the benefits after program closure is not within the scope and must be managed through the scope management plan.

What should the program sponsor do?

    Correct Answer: C

    The program sponsor should direct the program manager to develop the necessary plans to ensure benefits can be transitioned and sustained after program closure. This approach ensures that the responsibility for preparing for the post-closure management of benefits is clearly assigned to the program manager. It involves developing plans that facilitate the transition and ongoing management of benefits, ensuring that the operations team has the necessary information and processes in place when the program ends. This addresses the concern raised by the operations manager and aligns with best practices for program management, where the responsibility for setting up sustainable benefits realization extends beyond the program's closure.

Discussion
tungdtOption: C

C is the best correct While other options might seem relevant, they do not fully address the need for the program manager to take responsibility for ensuring the transition and sustainability of benefits, which is a critical part of successful program management. By directing the program manager to develop the necessary plans, the program sponsor ensures a proactive and comprehensive approach to benefit realization.

happykaurOption: C

In this scenario, where there is a disagreement between the program manager and the operations manager regarding the management of benefits after program closure, the program sponsor should: C. **Direct the program manager to develop the necessary plans to ensure benefits can be transitioned and sustained after program closure.** This directive ensures that the responsibility for preparing for the post-closure management of benefits is clearly assigned to the program manager. It involves developing plans that facilitate the transition and ongoing management of benefits, ensuring that the operations team has the necessary information and processes in place when the program ends. This approach addresses the concern raised by the operations manager and aligns with best practices for program management, where the responsibility for setting up sustainable benefits realization extends beyond the program's closure.

hanyulinOption: C

C is the right answer.

[Removed]Option: C

C. Direct the program manager to develop the necessary plans to ensure benefits can be transitioned and sustained after program closure. This directive addresses the operations manager's concern about the unavailability of information necessary for managing the processes and benefits after the program ends. It is important for the program manager to ensure that the transition of benefits and processes to operations is planned and executed effectively. This includes developing plans for knowledge transfer, process documentation, and any other support needed for the operations team to manage the benefits sustainably post-program closure.

ekk1983Option: C

I prefer C

CornersOption: C

I picked C. Transition plan prepared by program manager. As The part of it the acceptance procedures might be developed with operational manager engagement.

tsangcklOption: C

It is argument on B or C. Can Project sponsor direct operation manager?!