A project presently in the testing stage is nearing the closing phase, which will transition the completed project to the company's operations support team. However, many new members have just been added to the operations support team who are not familiar with the project and the project's acceptance is now at risk.
What should the project manager do to mitigate this transition risk?
To mitigate the transition risk when new, unfamiliar members are added to the operations support team, the project manager should implement an early project deployment or 'beta' transition release. This approach will engage the operations support team practically, allowing them to gain hands-on experience with the project before the final transition. This method ensures that new team members become familiar with the project in a controlled environment, which helps identify and address any issues or gaps in understanding, leading to a smoother final transition.
nearing the closing phase, which will transition the completed project to the company's operations support team. - By the time the project is completed the operation team would have hands on and would be ready to take over.
To mitigate the transition risk due to new members in the operations support team, the project manager should request the steering committee to authorize an early project deployment (i.e., a “beta” transition release) and engage the operations support team in the early deployment. This approach allows for a more hands-on and practical training experience for the new team members, ensuring they are familiar with the project during the actual transition. It also provides an opportunity for addressing any issues or gaps in understanding before the final transition.
Solution can't be D as project is in testing phase and w/o validation of deliverables, it is not good to do deployment. A seems most suitable answer among all to re-evaluate the risk.
D. Request the steering committee to authorize an early project deployment (i.e., a “beta” transition release) and engage the operations support team in the early release An early project deployment or "beta" transition release can help familiarize the operations support team with the project in a controlled manner, allowing them to gain practical experience and reducing the risk associated with the final transition.
The answer is D A "beta" deployment allows the new operations team members to gain practical experience with the project before it fully transitions to their support. This hands-on experience is the most efficient way for them to familiarize themselves with the project and its complexities. Risk mitigation: Identifying and addressing any issues through the "beta" release minimizes potential disruptions and risks during the official transition and ensures smoother handover to the operations team. Feedback loop: Engaging the new team members in the early release opens a valuable , Their insights can help identify areas for improvement in the project documentation, training materials, or handover process, leading to a better overall transition experience. Steering committee buy-in: By acknowledging the potential challenge and presenting a proactive solution, the project manager demonstrates ownership and responsibility, increasing the likelihood of gaining the steering committee's support.