A project manager has recently taken over a project and notices that a client team member often halts progress due to a lack of understanding of some project elements. The former project manager gave the new project manager a complete list of people to communicate with, and this client team member is not on it.
What should the project manager do?
To address the issue of the client team member causing delays due to a lack of understanding, updating the communications matrix to include this client team member is the most effective approach. Ensuring that all relevant stakeholders are involved in project communications helps avoid misunderstandings and keeps everyone on the same page, thus minimizing delays and improving project progress.
Trick question. B. Update the communications matrix to ensure that client team member is included Updating the communications matrix ensures that all relevant stakeholders, including the client team member who is causing delays due to a lack of understanding, are included in project communications. This helps keep everyone informed and reduces misunderstandings that can hinder project progress.