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Question 16

Harriet is the program manager of a large program that has a high profile and visibility in her organization. Some of the stakeholders are negative and Harriet needs to work with these stakeholders to address their fears, perceived threats, and concerns about the program. Which communication method is considered to be the best approach for this scenario?

    Correct Answer: A

    When addressing fears, perceived threats, and concerns, direct and personal communication is the most effective method. This allows for immediate feedback, the opportunity to read body language, and building trust and rapport. Therefore, face-to-face communication is the best approach for Harriet to use in this scenario.

Discussion
tungdtOption: A

face to face is best way.