A global enterprise resource planning (ERP) program's scope includes designing and building a global template. Plans include a pilot implementation project to validate the template, to be followed by several rollout projects. During the build of the global template, a new government regulation mandates implementation of a goods and services tax (GST).
What should the program manager update?
When a new government regulation mandates the implementation of a goods and services tax (GST) during the build of the global template, the program manager should update the program communications management plan. The communications plan ensures that all stakeholders are aware of the new regulatory requirements and understand how it impacts the program. It is essential to inform relevant parties, including team members, stakeholders, and possibly external entities, about the changes in regulations and their implications on the project. This ensures alignment and proper planning across all phases of the program.
I choose B
In the scenario of a global enterprise resource planning (ERP) program where a new government regulation mandates the implementation of a goods and services tax (GST) during the build of the global template, the program manager should update: B. Benefits management plan. The introduction of a new government regulation like the GST could potentially impact the expected benefits of the ERP program. Therefore, the benefits management plan should be reviewed and updated to reflect how this new regulation impacts the program’s benefits. This may include adjustments in financial benefits, operational efficiencies, or compliance-related benefits. The benefits management plan should align with these new regulatory requirements to ensure that the program continues to deliver value in accordance with its objectives, taking into account the changes brought by the GST implementation.
B is the right answer.