A company initiates a program to reorganize its sales and production departments. Three production departments are located at the three production plants next to the company's headquarters. Five regional sales departments are located at different locations around the world.
At this stage of the program, what is the first step?
The first step in initiating a program, especially one aimed at reorganizing departments, is to identify and quantify the business benefits of the program. This ensures that there is a clear understanding of the value and impact of the program, which can guide subsequent planning and execution steps. Without clearly understanding the benefits, it would be difficult to justify the program and gain the necessary support and resources for its implementation.
I choose B