After a company's senior executive management meeting, the CEO issues a mandate to automate a new-client on-boarding process that would effectively eliminate the current, manual, paper-based process. The assigned program sponsor selects a program manager.
Both the program sponsor and the program manager must ensure that the program charter contains which of the following?
The program charter is a crucial document that formally authorizes a program and provides the program manager with the authority to apply organizational resources to program activities. It must clearly outline the justification for the program, the expected benefits and how they will be managed (benefits management plan), the scope of the program, and the resources needed to make it successful. This ensures that all key elements required to manage and deliver the program effectively are included from the start.
C is correct